MealGo Merchant Agreement

This agreement is between your business (the "Merchant") and MealGo, operated by Unisoft Solutions Ltd (the "Platform"). Please read it, complete your details below, tick to agree, and type your name to sign.

1. The Service

The Platform provides the Merchant with a MealGo-hosted online ordering page (storefront), menu management, and order processing so the Merchant can take and fulfil orders directly from its own customers.

2. Your Website

If the Merchant already operates a live website, the Merchant will grant the Platform reasonable access to add its MealGo ordering (cart) page directly to that site. If the Merchant has no website or domain, the Platform will provide one at the Platform's expense that directs customers to the Merchant's MealGo ordering page; in that case the Merchant is charged only the annual hosting and maintenance fee for that site.

3. Fees

There is no setup fee, no monthly fee, and no minimum-term lock-in. Unless different figures have been clearly discussed and agreed in writing for the individual Merchant, the Platform charges a 10% commission on each successful order processed through the Platform, covering card processing, platform hosting, and maintenance. Promotional rate: once the Merchant has referred five (5) other merchants who join the Platform, the Merchant becomes eligible for a reduced 5% commission. Any website hosting and maintenance fee under section 2 is separate and billed annually.

4. Payments & Settlement

Customer payments are collected through the Platform's integrated card payment provider. Funds, net of the applicable commission, are settled to the Merchant's nominated account in line with the payment provider's standard payout schedule.

5. Merchant Responsibilities

The Merchant holds all licences, permits, and food-hygiene certifications required to operate, and is responsible for keeping its menu, prices, descriptions, and allergen information accurate and up to date.

6. Food Safety & Liability

The Merchant is solely responsible for the preparation, packaging, and quality of all food and drink. The Platform is not liable for issues arising from the Merchant's handling of products.

7. Data Protection

Personal details provided on this form are used only to create and administer this agreement and are stored securely. Customer orders placed through the Platform are governed by MealGo's customer Terms and Privacy Policy published at mealgo.co.uk. Both parties will comply with applicable UK data-protection law (UK GDPR).

8. Term & Termination

Either party may end this agreement on reasonable written notice. The Platform may suspend access immediately for breach of food-safety rules, non-payment of due fees, or conduct that brings the MealGo brand into disrepute.

9. Authority to Sign

By ticking the agreement box and typing your full name, you confirm you are authorised to enter into this agreement on behalf of the Merchant and that the details provided are accurate.